About Course

Certificate IV in Leadership and Management (BSB40520) is a nationally recognised vocational education and training course designed to provide learners with the skills and knowledge necessary to lead and manage teams and projects within a wide range of industries and organisations in Australia. The course is structured to equip students with the necessary tools to develop and implement effective leadership and management strategies, and to manage workplace relationships, resources and operational plans.

The course typically takes around 12-18 months to complete, depending on the mode of study, and is delivered through a combination of online learning and practical training. The following is a general outline of the topics and units covered in the Certificate IV in Leadership and Management course:

1. Lead and manage effective workplace relationships

– Develop effective workplace relationships

– Implement and monitor the use of communication systems

– Address customer needs

2. Develop and use emotional intelligence

– Develop and use emotional intelligence

– Implement and monitor continuous improvement

– Manage personal work priorities and professional development

3. Manage operational plans

– Develop and implement operational plans

– Manage resource allocation and cost control

– Monitor and review operational performance

4. Lead and manage team effectiveness

– Lead and manage team effectiveness

-Implement and monitor WHS policies, procedures and programs

– Identify and manage risks

5. Implement and monitor WHS policies, procedures and programs

– Implement and monitor WHS policies, procedures and programs

– Manage risk

– Manage people performance

In addition to these core units, the Certificate IV in Leadership and Management course may also include elective units such as:

– Develop and use emotional intelligence

– Develop and implement a sales plan

– Manage meetings

– Facilitate continuous improvement

– Promote innovation in a team environment

Upon completion of the course, graduates will be equipped with the necessary skills and knowledge to work in a variety of roles within a range of industries, including as a team leader, supervisor, operations manager, and project manager.